We asked Samsung why it gave its flagships 7 years of support

29 March 2024
The maker believes the added value is worth the overhead.

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kevin1989, 30 Mar 2024Im not surprised. My LG V30+ is a 2017 flagship and I'... moreYup. We are at peak smartphone. Any flagship within the last 5 years are actually still usable for the typical smartphone tasks today, barring any bugs. Contrary to the YouTubers, most people don't buy phones only to play Genshin at the highest fps.

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    • T10 1999
    • fCE
    • 30 Mar 2024

    Anonymous, 30 Mar 2024i'm still using an Ericsson T10 and i must say it stil... moreSo You're Still Using 1999's Device With Latest Browser In That .3 Inches Tiny LCD ?

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      • dcdev
      • 8sc
      • 30 Mar 2024

      Anonymous, 30 Mar 2024Yes, very big difference. Gcam is gonna use even more sha... moreIt depends on configs. For me stock looks too sharp if I zoom photos, gcam looks more natural.

        Im not surprised. My LG V30+ is a 2017 flagship and I'm texting from it at this moment and it's still going strong and out off all my apps i lost the support of only 1 app. The moral here is always buy flagships to future proof yourself.

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          • Anonymous
          • spX
          • 30 Mar 2024

          i'm still using an Ericsson T10 and i must say it still doesn't lag. will see next year if it still works ok

            I'm still Rockin' the A5 2014 for Daily Calls, the S8+ for Daily Driver, Social Media and Navigation and the S10+ Performance Edition for E-Commerce and Mobile Banking. They All work well for their intended purposes aside the Battery Factor. The S10+ is due for Replacement this April and Samsung still has spares in stock but not so for the S8+ and A5-2014. Basically just use it till it dies (not going to replace at local vendors for fear of damaging the body).
            The S10+ had it's last security update on March 2023 and now stuck on Android 12 OneUI 4.1. As long as this fella still cand handle it's purpose, no need to replace anything since addtional power support can be had from Powerbanks.
            I Also have an A33 which to this day I have never enjoyed the 5G connectivity because of location-related issues (5G not broadly covered)
            5 years is plentiful and there is always the "get bored" factor in play for most users (at least in my country), heck I used to change phones every year once the warranty ran out

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              • Suneet
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              • 30 Mar 2024

              skoda9635, 29 Mar 2024I am sorry, but Androids still aren't there yet to hav... moreSwitch to Samsung S24 series.

                I have Xiaomi Mi 8 SE 2018 with Android 13 working perfectly smoothly. Also, I have Google Pixel 2016 with Android 14 working fine.

                  Anonymous, 30 Mar 2024Stick to ur bloated miui or copied oppoplus no one cares. Y... moreMIUI is "bloated" but somehow OneUI is not? Gotta love fanboy logic.

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                    • Deva
                    • CbE
                    • 30 Mar 2024

                    skoda9635, 29 Mar 2024I am sorry, but Androids still aren't there yet to hav... morePixel always releases phones with outdated processors. With almost two-year-old processors, all the AI features may be laggy.

                      imtiredokay, 30 Mar 2024Although I change once every 1-2 years, I saw a lot of peop... moreto improve re-sell value, but the battery has been replaced on the phone (2-3 years later). Replacing the battery means taking the phone apart, indirectly the IP rating on the phone has been lost, making the phone unreliable. One of the reasons why I don't buy old phones.
                      I don't know what the charge cycle is on a Samsung phone, it's probably still below standard. Apple just said the iPhone 15 has 1000.. still far even from budget Chinese phones.

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                        • xjH
                        • 30 Mar 2024

                        As per my experience since 2012 any one android version can be used for most of the daily tasks till next 2 to 3 year without any major problem.
                        Can be used till 5 years but some apps might not get latest updates.
                        After 5 years just luck.
                        That's for only any 1 android version.

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                          • farhan
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                          • 30 Mar 2024

                          skoda9635, 29 Mar 2024I am sorry, but Androids still aren't there yet to hav... morei still using use Xiaomi 11 lite 5G NE, bought in 2021..my phone never lag up till now

                            Crackling Doom, 29 Mar 2024I don't think basic phone users are Android users. ... moreMaybe for you. My mother uses Android phones and she isn't tech savvy.

                              Strawhat, 30 Mar 2024Because the market want a bigger screen. Look at zenfone an... moreAlmost as if the manufacturers produce only larger screens. Market can't buy small phones because they simply don't exist. The small phones that do exist are priced so high that average consumer can't buy them. Only budget phones have large screens. The last Samsung budgets were the A01 Core (if I remember correctly) and the A10e (there may be more than these two but I only remember these two) and those were years ago, with terrible specs.

                                CargoJoe, 30 Mar 2024If only those phones can lasts as long as those updates. To... moreThis is the main issue now, consumer appreciate the longer software support but if the hardware fail for not even half of the promised year then its pointless. People still need to change their phone, the price they're asking to fix a goddamn phone also similar to get a new one on the store. Imagine paying for the repair and same problem occur again.

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                                  • 30 Mar 2024

                                  "Samsung's research concluded that people tend to keep their phones for longer lately and it makes sense that manufacturers extend the software support."

                                  They should have researched WHY people are doing that.
                                  Could it be because their offerings are no longer attractive?
                                  'cause I know plenty of people - myself included - who went from buying a new phone every year to not buying new phones at all for years and years BECAUSE the new phones offer them LESS than what their previous phone did.

                                  I was forced by a conveniently final sh**ty Samsung update to replace my S10e with an S23.
                                  I LOATHE this phone. It's enormous and does LESS than the S10e. And the lack of features constantly gets in my way. Had Samsung not butchered the battery of my S10e, I would have NEVER bought the S23.
                                  And I WILL ditch it ASAP. Even though it gets more years of updates. 'cause what keeps people longer with phones is how happy they are with them. And I for sure am not happy with this one.

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                                    • Anonymous
                                    • Kx7
                                    • 30 Mar 2024

                                    3 years update is enough for me
                                    Because after that my phone looks obsolete
                                    Historically max 4 years I change my phone

                                      My first premium phone, and the one I'm still using at the moment, is the vivo x50 pro. This was released in June 2020 and in June 2023 I received the latest security and software update. Even though my cell phone is 100% new in terms of aesthetics and fluidity, it has remained frozen in time. I have no interest in replacing it, but the lack of updating will make it obsolete.

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                                        • Anonymous
                                        • X5u
                                        • 30 Mar 2024

                                        skoda9635, 30 Mar 2024Just 120+ apps and some hundreds of photos. Btw I had a ... moreYou would always have a friend who's phone lags as an example. Lol