We asked Samsung why it gave its flagships 7 years of support

29 March 2024
The maker believes the added value is worth the overhead.

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rizki1, 29 Mar 2024Long support is nice to have, who here is still using a pho... moreAlthough I change once every 1-2 years, I saw a lot of people still rocking with their 2016 iPhone 7 Plus and they are okay with its speed. Extend OS support is a way to improve resell value so that $1200 phone won't be less than $300 3 years later and Samsung still can make some revenue selling refurbished phones came from trade-in programs. It's a win-win situation that iPhone buyers enjoy, that their $699 iPhone 11 in 2019 is being valued at 350 after 5 years on used market, which is insane.

    Anonymous, 29 Mar 2024Can you ask manufacturers why they only make bricks that ar... moreBecause the market want a bigger screen. Look at zenfone and iphone mini they are all gone.

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      • Anonymous
      • vaS
      • 30 Mar 2024

      Anonymous, 29 Mar 2024Who keeps car for 6-7 years? Midclass, not rich people. W... moreNow if only Samsung also manages to provide spare parts till year 7 and also not slow down their phone as more updates arrive. The trend these days is to just throw stuff away instead of repairing them.
      Glad thinkpad T series went back to non soldered rams and did not totally sink down to the level of these smartphone makers.

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        • Anonymous
        • vaS
        • 30 Mar 2024

        in , 30 Mar 2024A phone running apps with 16gb ram a storage of 512? latest... morePhones bog down with every update and some even have the gall to ship with 128gb non expandable storage. I bet even 256gb models will have space issues with 7 years worth of updates but these users will just change phones so they won't see that happen.

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          • WhoCaresTM
          • 0mU
          • 30 Mar 2024

          Lilian, 29 Mar 2024Too late in my case. I switched myself and my family to iOS... moreEnjoy your single picture gallery, lack of clipboard, lack of numbers row, lack of comma and dot on main keyboard, lack of calculator history, lack of splitscreen, lack of individual volume controls, lack of pausing while video recording, lack of notifications in status bar and lack of individual notification settings, lack of app cloning, lack of time to charge info, lack of time to alarm info, lack of sideloading, lack of emulators, lack od asblockers, lack of text scheduling, lack of private folder, lack of customization, etc etc etc

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            • S37
            • 30 Mar 2024

            Anonymous, 29 Mar 2024Who keeps car for 6-7 years? Midclass, not rich people. W... moreRich don't need to show off drives often Toyotas, poor with to much loans have Lamborghinis

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              • Anonymous
              • Tit
              • 30 Mar 2024

              They should be addressing green line issues too. What’s the point of getting 7 years of updates if a green line shows up at around 2 years of a phone’s usage?

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                • S37
                • 30 Mar 2024

                A phone running apps with 16gb ram a storage of 512? latest full Linux desktop runs great on 8gb and the updates only improving the performance with better optimization

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                  • Anonymous
                  • QBk
                  • 29 Mar 2024

                  Bobm, 29 Mar 2024Nonsense. My Samsung s20+ Still works fine. Battery life is... moreDid you have any green line of death issue?

                    Anonymous, 29 Mar 2024Yes I agree with all you've said, however, I think tha... moreI don't think basic phone users are Android users.

                    From my experience, Android users tend to be more technologically savvy.

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                      • Anonymous
                      • 0p}
                      • 29 Mar 2024

                      SpiritWolf, 29 Mar 2024That's plain wrong. Ultra rich aside, people buy flags... moreWho keeps car for 6-7 years? Midclass, not rich people.
                      Who keeps cellphone for 4-5 years? Who cannot afford new one.

                      People are greedy.
                      People like to show off.
                      Peoplemthat can afford thi gs are going to buy new often.

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                        • Bobm
                        • X9j
                        • 29 Mar 2024

                        Nonsense. My Samsung s20+ Still works fine. Battery life is down, but it's not a problem to charge it a couple of times a day. I just got an S24U, but the S20 still works.

                        Google makes crap hardware.

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                          • Anonymous
                          • LkB
                          • 29 Mar 2024

                          Shadow Snypa786, 29 Mar 2024Thank god for someone with a brain, also if you give your p... moreUsing phone that is 3 y.o and components are already aging is good idea?
                          Also, to keep using, it is not necessary to have latest android.
                          Android 8 cannrun all apps available. Will still can in the next 4 years at least.

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                            • Anonymous
                            • Jvg
                            • 29 Mar 2024

                            DarlingYext, 29 Mar 2024How much leighter do you want a phone to be than 167g? Anyt... moreYou've probably never used a compact or lightweight device in your entire life. The Pixel 5 was a $699 flagship device and weighed less than that. It wasn't a cheap toy at all.

                            https://www.gsmarena.com/google_pixel_5-10386.php

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                              • Anonymous
                              • KLR
                              • 29 Mar 2024

                              skoda9635, 29 Mar 2024I am sorry, but Androids still aren't there yet to hav... moresomething wrong with your pixel6 pro
                              it can be various things, hardware(socs, nand) failure, degraded battery, can be also software

                              anyway first to check, is to backup and do factory reset
                              factory reset should fix most software issues

                              believe or not, i have really old phone (2015) that stuck with old android even youtube apps no longer supported, but for messaging and browsing (including youtube browser version ) it just fine without any major lagging

                                Anton .el PAPI., 29 Mar 2024That is completely false! My Friend has a Galaxy s10 not p... moreIt's true that I am a heavy user with over 120+ apps currently installed. I use 20-30 of them daily. So bit of a cleaning would probably help, but I use my phone as a tool.

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                                  • 29 Mar 2024

                                  rizki1, 29 Mar 2024Long support is nice to have, who here is still using a pho... moreI'm still using 2019 model phone.

                                    Anonymous, 29 Mar 2024You're judging Android based on budget processors. Ten... moreThat's possible.

                                      Anonymous, 29 Mar 2024Nobody that pays $1000, $1200 or $1500 keeps phone for more... moreThat's plain wrong. Ultra rich aside, people buy flagships to last. I am too poor to buy cheap crap.

                                        The value of the phones depends on the software support. You can still sale the phone after 5 years of purchase and the new second-hand user will be very happy about extra 2 years of support.

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