Samsung Galaxy M31
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Samsung Galaxy M31

User opinions and reviews

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  • S
  • xjH
  • 29 Dec 2023

Qsr, 28 Dec 2023I think battery is not actually degraded! Instead, using ch... moreIt could be.
But i used to charge my phone till 100%, since i bought my phone from 2020.
I am using that 85% restriction, after i saw that 94% to 100% charge jumping.
So, not sure about that.
If in future i feel battery degradation impacting my regular life, i will try to change the battery first as this device can be used for at least next 2 years easily.

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    • Qsr
    • KI{
    • 28 Dec 2023

    S, 28 Dec 2023I don't think this is a major problem as i am facing s... moreI think battery is not actually degraded! Instead, using charging restriction of 85% (or not fully charging) for longer period caused this issue!
    Hopefully, there will be some solution!

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      • xjH
      • 28 Dec 2023

      Qsr, 24 Dec 2023I am facing the problem of battery now on my M31. Phone cha... moreI don't think this is a major problem as i am facing same problem with my phone F41 which is almost same like M31.
      I think as both of our phones are already 3 year old, thus battery is losing it's earlier backup capacity, hence the problem you mentioned happening with our phones.
      I am also using my phone now with that 85% charge restriction on as watching that 92% to 100% jump charging impacts mind more than regular usage.
      My daily usage is not impacted because of this battery problem for now but if i face more problem in future, then i may consider replacing the old battery with new one and continue to use it.
      You can do the same as our devices can be used for at least next 2 years easily if 5G is not a major need.

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        • Hoitoto K.
        • 04R
        • 24 Dec 2023

        ...
        ...
        I don't know what to do with this phone bad

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          • Qsr
          • u1t
          • 24 Dec 2023

          I am facing the problem of battery now on my M31. Phone charges normally upto 93% but after that it reaches to full battery within 2-3 minutes. I have tried both fast and normal charging, done battery Calibration but didn't work!
          Now battery drops very quickly if i charge my phone beyond 92% but charging approximately upto 85% gives better endurance!
          Can anyone help....?

            Br, 20 Apr 2023My father's M31 has the same problem. Charges faster t... moreI found a new replacement earpiece speaker driver on AliExpress for very little money and replaced it and works fine. Give that a try if you're comfortable taking the phone apart. It's an easy phone to take apart

              ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... morePlease leave a comment if any of you try my fix method and let me know your outcome. It is possible that it is a BGA problem that needs reballing with a hot air rework station. But I am reluctant to try this as it is so easy to damage the board and components trying to reball. And am hoping it remains stable just using the thermal pad fix. So far things are still going well for my beloved M31

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                • Sasa
                • IWR
                • 13 Nov 2023

                Dt, 24 Oct 2023I had the same issue . When the phone was charging it autom... moreExactly, this happens to me. Today I gave it to the technicians. They said, don't have hopes so sell the phone within next 3-4 months. For temporarily they'll fix.

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                  • Niroshan
                  • U{H
                  • 06 Nov 2023

                  Dt, 24 Oct 2023I had the same issue . When the phone was charging it autom... moreYes same problem with my phone update red green lettes back

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                    • Dt
                    • X%Y
                    • 24 Oct 2023

                    ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... moreI had the same issue . When the phone was charging it automatically became dead. Then it was not charging. After some days it shows charging but when I tried to turn on it restarts after logo appears. I contacted a technician he is saying that it's cpu issue and they have to reball it

                      Komitadji , 15 Oct 2023I had this Phone before i switch a34 . I can say this Phone... moreuse your com on sense. MegaPixel alone does not determine the picture clarity. A34 has OIS. But M31 does not have that. Understood?.

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                        • xjH
                        • 17 Oct 2023

                        ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... more🤔🤓🧐😕☹️🥱😅.
                        By the way thanks for sharing such details.
                        We hope those who are facing troubles, got helped by following this process.

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                          • Komitadji
                          • Jhx
                          • 15 Oct 2023

                          I had this Phone before i switch a34 . I can say this Phone have better camera than a34 .

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                            • Leesha
                            • mp{
                            • 06 Oct 2023

                            I unable to find NFC on my Samsung M31??
                            Any solutions?

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                              • Anonymous
                              • uvq
                              • 06 Oct 2023

                              ApriliaGman, 02 Oct 2023I hope this might help some of you with the reboot problem ... moreYs me too my phone has also these problems....

                                I hope this might help some of you with the reboot problem on the motherboard. I had the same reboot problem after upgrading to android version 12. It was so bad the phone was unusable. I think the issue lies with the thermal heat transfer pad that sits between the CPU and the aluminium heatsink. My thoughts are that it is a thin spongy material that loses it's pressure against the CPU and heatsink over time and that the extra work done running android 12 causes the CPU to over heat and shutdown continually because of the loss of pressure of this heat transfer sponge type material used. The fix for me was to replace this thermal pad with a 1mm thick silicone version that you can buy in different thicknesses from AliExpress. It's used in high heat dissipation for computer CPU's. I cut a square the same size as the CPU after removing all traces of the old foam type material and cutting the new material to the same size as the CPU. From memory it was about 12x13mm. The phone is now stable and I'm using it again as my main phone. For now the phone is working perfectly with no issues. The phone is very easy to take apart as the back case just clips on and can be removed by going around the case gently with a spudger tool being careful not to damage buttons etc. If you have this issue then you have nothing to lose trying to use this fix that worked for me. I hope this helps some of you as it's such a shame that such an awesome value for money phone is now letting so many people down. And in my opinion Samsung should be fixing this issue as it's a manufacturing fault due to this stupid thermal transfer sponge. At least that seems to be the issue from what I've found. I'm an electronics technician btw

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                                  • GSO
                                  • mFd
                                  • 30 Sep 2023

                                  I bought this phone in 2021, can I swap it with galaxy a54?
                                  Then I top up.

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                                    • Anonymous
                                    • rA}
                                    • 29 Sep 2023

                                    Phone is more times hanging and stroke, 🔥, not working properly i am purchase since 2020 year i'm not long time us also problem

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                                      • xjH
                                      • 26 Sep 2023

                                      Waseem, 25 Sep 2023Dont replace motherboard.go to local reputed repair shop an... moreCan you share battery replacement cost also for this mobile?

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                                        • Wasim
                                        • up6
                                        • 25 Sep 2023

                                        Gus AB, 11 Aug 2023 I had a M31 made in Vietnam from July '20 until April... moreJust replace power ic by reputed mechanic.