Samsung Galaxy M52 5G
- R
- Reynel Tingson
- x{6
- 20 Nov 2023
Im using this phone for almost 2years, and still it's performing very good until now, im lucky my unit is not factory defective and handled with care.
- n
- nicodomsam
- I@H
- 20 Nov 2023
Birdie, 09 Nov 2023Got the green line defect after 1 year >.< .. This ph... moreWell - join the unlucky club of M52 owners. I put here extensive details of complaints and got so exhausted and stressed out from all this ordeal from Samsung.PH support - they really SUCK big time !
- n
- nicodomsam
- I@H
- 20 Nov 2023
Jay, 09 Nov 2023Do not buy, just over 14 months of use, phone was great til... moreSame here .... I got no more respect for Samsung.PH !
- n
- nicodomsam
- I@H
- 20 Nov 2023
Shihab kerala, 19 Nov 2023This is best for only lite weight and software. Hardware an... moreMy screen now has 3 lines , white, lite green and a solid one. Indeed , Samsung.PH support stated these are part of normal wear and use - and I say to him that he his FULL of SH_t . I tell you that Samsung.PH is just full blown balooney phoey !
It is really too bad though - I like this M52 due to its very light, very skinny and has the big 6.7 screen. Now I use it as my hotspot device for now.
- S
- Shihab kerala
- YQV
- 19 Nov 2023
This is best for only lite weight and software. Hardware and build are very cheap. After 1 year just warranty expired after one month display green line issue. No replacement. The service centre said the cost is around 8k. 100% sure this after software update. Many other brands like oneplus , vivo.etc. are free replacement in india. Samsung only care there premium models only.. but in india there market mainly mid range. Samsung cheat all indian midrange customers.
- A
- AFPB
- n$4
- 11 Nov 2023
Running this bad Boy for Over 2 years now. No green line issue whatsoever. This is one of the first Units, and Im from europe. Maybe its a more latest production problem and country market. Its been by far the best midrange phone i have ever bought!
- J
- Jay
- CbE
- 09 Nov 2023
Do not buy, just over 14 months of use, phone was great till it worked, then green line appears, no heavy or rough use just regular emails and browser use... Disappointed to say the least, oh well, if anyone trying to buy m52 5g stay away..try a different brand served me right for trusting Samsung, may be your experience might be better but I have learnt my lesson.
- B
- Birdie
- XZM
- 09 Nov 2023
Got the green line defect after 1 year >.< .. This phone get hot easily for daily use. I used m30 for 3 years before. & didn't got the green line. But after I changed to M52... it's got the green line ?!!!!
- ?
- Anonymous
- KLU
- 01 Nov 2023
Anonymous, 31 Oct 2023Got the green line defect on my M52 this morning. A little ... moreUpdate: I noticed it slowly turns white as I played around the screen like scrolling, swipimg, etc. Not sure if the discolouration is something normal or not though.
- ?
- Anonymous
- KLU
- 31 Oct 2023
Got the green line defect on my M52 this morning. A little more than a year since the purchase so it is out of warranty. Not much annoyance for now but will see how it goes. Judging from the comments here and other sites, complete screen replacement will cost about a quarter of the price of the phone itself so I do not bother replacing it anytime soon.
- n
- nicodomsam
- I@H
- 20 Oct 2023
bork, 19 Oct 2023You probably missed this ...it is a new laser technique tha... moreThanks much ... now all I got to do is find a place where they can do this here in PH. Will post out here once I find it. Forget samsung.PH service main office. All I got from them are constant hogwash, lying by the main office case mgmt voc.Cecille - so very unprofessional and outright obnoxious. No integrity on how these people jerk around customers. Do not ever trusts SAMSUNG.PH period !
- b
- bork
- p7L
- 19 Oct 2023
nicodomsam, 29 Sep 2023My final parte on this subject .....
Using A.I, I have f... moreYou probably missed this ...it is a new laser technique that fixes the green line issue without the need to replace the display.
https://www.gizchina.com/2023/07/20/fix-green-line-issues-phone-display/#:~:text=When%20an%20OLED%20panel%20gets,to%20that%20trace%20turn%20green.
- K
- Kaixa7
- XZN
- 17 Oct 2023
Anonymous, 13 Oct 2023 I have green line issue with this model, samsung is not re... moreIt's one of the best Features of Amoled screen
- K
- Kan1988
- RxX
- 13 Oct 2023
Many people argue that A52s has similar price but better specs so buying M52 is silly...However there are actually valid points to buy M52.
1. It has 6.7 inchs (vs 6.5 inch) and 173g (vs 189g)
2. It has side mounted fingerprint (vs optical)
3. 5000mah (vs 4500)
- ?
- Anonymous
- CbI
- 13 Oct 2023
I have green line issue with this model, samsung is not ready to help to change the display. They told to buy new display. What a worst service, they are offering
- n
- nicodomsam
- x{6
- 05 Oct 2023
Anonymous, 03 Oct 2023The green line issue is a software virus in the updates tha... moreWhoever this 'Anonymous ' is - stop peddling non-sense here. This green line is a hardware defect, and not caused by software virus. Clearly, you just demonstrated your real incompetence on the subject matter
- ?
- Anonymous
- Nks
- 03 Oct 2023
nicodomsam, 29 Sep 2023My final parte on this subject .....
Using A.I, I have f... moreThe green line issue is a software virus in the updates that cause hardware issue
if you buy a phone and close the updates completely it will remain 100% perfect up to 10 years , then change the battery and make it new again
- n
- nicodomsam
- x{6
- 29 Sep 2023
Anonymous, 28 Sep 2023What I meant is that Samsung is arguably the most reputable... moreBut that's just the problem - Samsung is not offering a recall. They merely address it as an individual case, and see what happens, if the samsung owner will go fight it OR just accept his fate of having to own a defect product made by samsung.
- n
- nicodomsam
- x{6
- 29 Sep 2023
Anonymous, 28 Sep 2023What I meant is that Samsung is arguably the most reputable... moreMy final parte on this subject .....
Using A.I, I have found useful information that SamSung has indeed recently made announcements for this green-line screen defect issue.
" Yes, you’re correct. Samsung has indeed announced a free repair policy for certain devices affected by the green line screen issue1. This policy applies to out-of-warranty Galaxy phones and includes a one-time free-of-charge replacement of the OCTA assembly along with the battery and Rework Kit1. The offer is valid until September 30, 20231. For instance, in the case of the Galaxy M52, if the issue is not caused by the user (like dents, damages, or water contact), Samsung may provide a free replacement2. But if the damage is user-inflicted, they might not offer a free replacement2. It’s always best to check with Samsung’s customer service for the most accurate information. "
Here is my final input in addressing this debacle regarding Samsung.PH based on Google and Bing A.I findings:
" It seems that Samsung Galaxy phones are still being affected by the green line issue, which is a problem where a vertical line of green or purple pixels appears on the screen. This issue has been reported by users of various Galaxy models, including the Galaxy S20, Galaxy S21, Galaxy S22, Galaxy Note 20, and Galaxy Z Flip 4, Galaxy A73, Galaxy M52. Some users claim that the issue started after updating their phones to One UI 4 or One UI 6, while others say it happened randomly without any apparent cause. "
The green line issue is very frustrating for Samsung customers, especially those who have bought expensive flagship and mid-range phones. Many users have complained that Samsung’s customer service is not helpful and does not offer free screen replacement for the affected devices. Some users have even started online petitions to demand Samsung to acknowledge and fix the issue.
According to some sources, the green line issue is caused by a hardware defect in the OLED display panel manufactured by Samsung Display. The defect may be related to the degradation of the organic material that emits light in the OLED screen. The green line may indicate that the pixels in that area are no longer functioning properly and are stuck at a certain color.
Samsung has not officially addressed the green line issue or offered a permanent solution for it. However, some users have reported that they were able to get their screens replaced for free by Samsung after contacting Samsung CEO and involving media channels through social media or online forums.
The green line issue is a serious threat to Samsung’s reputation as a leading smartphone maker and display manufacturer. It may also affect its sales and profits in the highly competitive smartphone market. Samsung needs to communicate clearly with its customers and service centers about the issue and provide a fair and consistent policy for screen replacement. It also needs to improve its quality control and testing procedures to prevent such issues from happening again in the future.
https://www.androidheadlines.com/2023/07/galaxy-phones-still-affected-green-line.html
https://www.sammobile.com/news/samsung-phones-screen-issue-green-line-galaxy-z-flip-4
https://samsuggest.com/samsung-green-line-on-screen-issue-fix/