Samsung Galaxy M52 5G
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- Anonymous
- 3it
- 28 Sep 2023
nicodomsam, 28 Sep 2023As I have been dealing with this deceptive business practic... moreWhat I meant is that Samsung is arguably the most reputable electronics company in the world. If a deceptive business practice does not warrant a recall by Samsung, I doubt we can call it "deceptive"
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- Anonymous
- KAp
- 28 Sep 2023
Network issue and wifi issue is a problem
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- nicodomsam
- 0p}
- 28 Sep 2023
bork, 28 Sep 2023Sorry to hear you are having issues. I have been using the ... moreThe defect issue on AMOLED screens seems to be evident to asia markets. It can be verified by going to Samsung Global community member site, and search for 'green line' .... you will see majority of customer complaints are from asia . I been buying Samsung phones from S5, S7, S9+, S21+, Note10Lite is the US and been happy until I arrived here in the PH, and thats how I found out
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- nicodomsam
- 0p}
- 28 Sep 2023
bork, 28 Sep 2023The line issue is not limited to Samsung - it mostly happen... moreAs I have been dealing with this deceptive business practice that Samsung was aware of sometime mid-2020, they acknowledged it to me by the SamSung.PH main office that it was resolved end of 2022. So the point to this matter is SamSung should do the right thing on that they are aware of it and any customer who bought phones during those times should be treated by replacing the defective part. This is not un-reasonable - this is practice by any civilized decent society to ask for what should be right.
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- bork
- 0BI
- 28 Sep 2023
nico5 sam, 29 Aug 2023Hi - I just want to add to this reported issue of a solid g... moreSorry to hear you are having issues. I have been using the phone on and off for about a month. I have only positive impressions and no issues to report. I doubt it is the SW as i had to run thru 4 or 5 updates ( 2 major OS updates) in a matter of 1 hour while setting up the phone. The device has performed as designed up until now. I got the latest A13 and the August security patch.
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- bork
- 0BI
- 28 Sep 2023
nicodomsam, 22 Sep 2023SamSung sucks big time now. After extensive and exhaustive... moreThe line issue is not limited to Samsung - it mostly happens with Amoled screens. As I said I bought a M52 a month ago and I am running the latest updates - no issue whatsoever. My unit is the EU version. Blaming Samsung for such a conspiracy is not reasonable.
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- Anonymous
- am1
- 26 Sep 2023
nicodomsam, 26 Sep 2023Hate to point it out, its really not. The only 'on-p... moreIt's bigger, quicker, lighter, cheaper with better battery life. So more than on a par.
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- nicodomsam
- x{6
- 26 Sep 2023
digbick, 25 Sep 2023Spent IDR 4100k (about $265 on today's rate) on this p... moreHate to point it out, its really not. The only 'on-par' between M52 and A54 would be the battery and selfie camera.
https://www.gsmarena.com/compare.php3?idPhone1=11110&idPhone2=12070
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- digbick
- XWP
- 25 Sep 2023
Spent IDR 4100k (about $265 on today's rate) on this phone in january 2022 for my wife then decided to buy another one more for myself. Both work perfectly.
Best thing is, this phone specs still on par with the latest A54 which is priced at $365.
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- Aizen565
- rJj
- 23 Sep 2023
Even I have got green line issue on my m52. I was just chatting with my friend and suddenly dim vertical green line started to appear. Then I immediately restarted my phone and it got solid green line. My Android security patch level is 1 june 2023. I went to service centre and told me to replace the display and it would cost around 7700rs.
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- nicodomsam
- x{6
- 22 Sep 2023
SamSung sucks big time now. After extensive and exhaustive efforts and pleads to SamSung PH, and even acknowledging of their awareness of this hardware defect, they will not cover it and stated it will cost me 4600 Php to have this repair with a new screen.
I therefore lodged a public civil complaint against SamSung PH and waiting for this to play out. In the mean time, I will go grab my phone back from the SM-North Annex Service Ctr now.
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- nico5 sam
- x{6
- 14 Sep 2023
Anonymous, 11 Sep 2023After warranty completes Green line and Pink line started
The "green line" issue on Samsung AMOLED screens is a hardware problem that cannot be fixed by software ¹. It indicates that your display has been damaged, and only replacing the hardware assembly can fix it ¹. The affected phone's display needs to be replaced, and such repair can possibly include the display assembly and the motherboard, depending on the phone model ¹. If you are experiencing this issue, please get in touch with customer support to initiate a repair. Free repair under warranty may or may not be applicable, depending on the circumstances ¹.
If you are experiencing a green line \ tint on your Samsung screen, it is a device defect. AMOLED is a display using self-lighting of each pixel and has a characteristic that allows seeing very dark areas that LCD cannot express. When you lower the screen brightness on a dark screen (such as Dark mode), the screen color looks green (green stains, greenish) or purple ³⁴.
Source: Conversation with Bing, 9/14/2023
(1) How to fix the green line issue on your Android phone's screen. https://www.androidauthority.com/how-to-fix-green-line-issue-on-phone-screen-3342058/.
(2) Green tint on screen - Samsung ph. https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen/.
(3) Fixing the Green Tint on Your Samsung Screen | Samsung Gulf. https://www.samsung.com/ae/support/mobile-devices/fixing-the-green-tint-on-your-samsung-screen/.
(4) How to Fix the Green Line on an Android Phone - Lifewire. https://bing.com/search?q=green-lines+on+Samsung+AMOLED+screens.
(5) Green line issue continues to haunt Samsung smartphone users. https://www.sammobile.com/news/samsung-phones-screen-issue-green-line-galaxy-z-flip-4.
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- Anonymous
- bJ6
- 11 Sep 2023
After warranty completes Green line and Pink line started
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- nico5 sam
- I@H
- 01 Sep 2023
nico5 sam, 01 Sep 2023So - this is the low-down. The solid green-line is a hardw... moreThese are some of the research on this issue. Samsung phones will no longer be option for me on future buys .... they know about this defect and let it happen so that when the standard warranty no longer applies - they want ALL of us to pay up.
https://r2.community.samsung.com/t5/Galaxy-M/Green-line-on-Samsung-M52/m-p/13735673/highlight/true#M414507
https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for-sakuya/td-p/14018253
https://www.samsung.com/ph/support/mobile-devices/how-to-use-safe-mode-on-samsung-galaxy-device/
https://www.androidauthority.com/how-to-fix-green-line-issue-on-phone-screen-3342058/
https://www.sammobile.com/news/samsung-phones-screen-issue-green-line-galaxy-z-flip-4/
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- nico5 sam
- I@H
- 01 Sep 2023
BP, 31 Aug 2023I just got the same issue and don't know who to resolve it.So - this is the low-down. The solid green-line is a hardware problem defect from AMOLED screens. I did tons of research and the only way around it is to replace the entire screen. I took my M52 to Samsung Service Ctr near me last Tues, and today they sent me txt msg that they are still working on it. In regards to being charge on it, I admonish in the strongest term that it was caused by the June 1 patch update that got applied recently. So now I am waiting for them to update me the cost of repair, still being determined by their head-office here in Phils - will update on that outcome
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- MURALEEKRISHNAN
- u14
- 31 Aug 2023
My Galaxy M52 5g phone was working fine. But after 1year Green and a Pink line appeared on the screen. Don't buy this.
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- BP
- s8Y
- 31 Aug 2023
nico5 sam, 29 Aug 2023Hi - I just want to add to this reported issue of a solid g... moreI just got the same issue and don't know who to resolve it.
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- nico5 sam
- I@H
- 29 Aug 2023
Eliza, 17 Aug 2023My M52 was working fine in all aspects while suddenly a gre... moreHi - I just want to add to this reported issue of a solid green line suddenly appeared on the screen from top to bottom while just simply reading a website. I immediately shutdown the phone, then after 5 mins power-on, but the solid-green line is still there. Next, I went to software update and my version is still latest as of June 1 patch. I then dialed SAMSUNG-PH local direct # and the next thing the green-solid line disappear.
Did anyone experience this bizarre but troubling issue >
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- bork
- 3Db
- 24 Aug 2023
nico5 sam, 24 Aug 2023The ' Dont buy this phone' phrase is not helpful ... moreYes, the phone was released last quarter of 2012 but didn't really hit the European market until Jan 2022. The phone is still available on Amazon.de and I bought mine in Czechia last week from one of the biggest online resellers. I have used the phone for a week and I cant really report anything unusual so far. My other phone is Oppo Reno6 5G which is my first-choice because of its compact size.
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- nico5 sam
- I@H
- 24 Aug 2023
bork, 23 Aug 2023We have to count with most of these comment as "not be... moreThe ' Dont buy this phone' phrase is not helpful now, as this M52 was released last quarter of 2021, and I didn't see it until May of last year. Main reason I bought was as a secondary phone, and it's priced at 14K Php, at that time.along with a free-5G SIM card and half price on a pair of Samsung ear Buds2 SM-R117. Today, I find it as one of my Main PHones, kept it on good handling condition, OS updates up-to-date, and double my storage via mini-SD card. Really have no complaint on this M52-5G. I also do share my honest real-world user experiences here to share to all.