Samsung Galaxy Note9
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- Anonymous
- 7ki
- 22 Jul 2020
Mad, 21 Jul 2020 Tap on Settings > Advanced features > S Pen > S ... moreThese all settings are on as before but from last few days it suddenly stops touch properly and unable to write is thare any touch setting is disturbed by me in phn settings ?
- M
- Mad
- ypY
- 21 Jul 2020
Anonymous, 21 Jul 2020My note 9 s-pen suddenly stops working on screen always sho... more
Tap on Settings > Advanced features > S Pen > S Pen remote > toggle the switch to the On position. Alternatively, open your Notification Panel and tap on S Pen remote.
- N
- Note9User
- X}t
- 21 Jul 2020
i just updated to OneUI 2.1, so far my Note9 is normal. my screen is a little yellow because i activated Blue Scree Filter, but is just fine to protect my eye..
and FYI my Note9 version is 6/126..
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- Anonymous
- 7k7
- 21 Jul 2020
My note 9 s-pen suddenly stops working on screen always show the pointer but unable to touch or i cant write anything
S pen never drops by the way pls help
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- NiveR
- 2TH
- 20 Jul 2020
ml, 20 Jul 2020Ok , so I called Samsung service center as was told that &q... moresame with me. They created a job sheet and took the phone for 2 weeks. Meanwhile they informed they need to run some analysis and order for the display. It was a long wait. Good thing is atleast they fixed it.
- m
- ml
- vaN
- 20 Jul 2020
ml, 20 Jul 2020ok , will see what happens ! Thanks mate !Ok , so I called Samsung service center as was told that "since the unit is OUT OF WARRANTY, they need to seek approval from Samsung ( I assume higher-ups ) for the screen, or whatever part it is that was broken by the update, to be repaired/replaced free of charge "- IF it is approved, that is .
Now comes the caveat , I need to leave my phone with them ( service center ) for up to 2 weeks before Samsung can act on it ! Told them I was willing to pay the "diagnostic fee" of P350 ( $7) , as long as I can have my phone back right away so I can use it while they are waiting for Samsung's reply , but was told that they CANNOT since their system will "cancel / close" the file once I pay the diagnostic fee and "check out" my phone !
A self-respecting reputable company would have taken the initiative to proactively inform the affected parties to have their units fixed free of charge ( like car manufacturers do ) or be issuing recall orders since it was their "UPDATE" that broke it in the first place and now instead of helping they seem to be making things difficult for us ! !!!!!!! CAVEAT EMPTOR EVERYONE !!!!!!!!!
- m
- ml
- vaN
- 20 Jul 2020
NiveR, 19 Jul 2020Yes. In India they are fixing it from July 1st .You can che... moreok , will see what happens ! Thanks mate !
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- NiveR
- uwu
- 19 Jul 2020
ml, 19 Jul 2020you sure about this ? i will try to contact samsung philip... moreYes. In India they are fixing it from July 1st .You can check in your country service centre.
- m
- ml
- vaN
- 19 Jul 2020
Nive, 19 Jul 2020You can fix it for free from Samsung service centre. Those ... moreyou sure about this ? i will try to contact samsung philippines about this and see what they say.
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- Anonymous
- pN4
- 19 Jul 2020
I was told to got to a service center as well for my S10 Lite. They say there was no software error found. Top of my screen is green instead of grey and black. They fixed it on the S20 line and broke every other model like S9, Note9, A71, S10 Lite and Note 10 Lite. Now they act like there is no issue?
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- Nive
- uwu
- 19 Jul 2020
ml, 18 Jul 2020samsung is running a SCAM !!!! first they break it then the... moreYou can fix it for free from Samsung service centre. Those guys acknowledge the issue from their end and have sent email communication to all service centres to fix display issue in note9 free of cost. I got it fixed this week.
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- Nive
- uwu
- 19 Jul 2020
I had similar issue with note9. Contacted service head regarding the issue. They have promised to fix the display free of cost and similar note has been emailed to all authorised Samsung service centres in month of July. Have given my mobile to centre for the fix. You can try doing that. Hope this helps.
- Z
- Zero
- sxs
- 19 Jul 2020
Anonymous, 15 Jul 2020I just updated my Note 9 to Android 10, works pretty good, ... moreTrue. Maybe the screen issue is just in other variants. I'm using XTC and didn't have any issues with the latest update. In fact it improves my phone's performance and battery life. Even it's camera is a bit clearer now.
- m
- ml
- vaN
- 18 Jul 2020
SumWag, 18 Jul 2020My note 9 also having that display issue. I contacted a sur... moresamsung is running a SCAM !!!! first they break it then they ask you to pay them to fix it !!!!
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- SumWag
- v{u
- 18 Jul 2020
abdallah25, 05 Jul 2020Did they fix the green screen problem? I don't wanna u... moreMy note 9 also having that display issue. I contacted a survice center and they said screen has to be replaced. And it costs around 300$.
- S
- SumWag
- v{u
- 18 Jul 2020
jingjing, 06 Jul 2020I'm planning on buying one. is it a good buy? please h... moreyes it WAS a good phone untill the March update received. Since then my phone's having display issues + overheating. Contacted a survice center and they said the display has to be replaced. Google, "galaxy note 9 display issue".
- M
- Mad
- ypY
- 16 Jul 2020
Anonymous, 15 Jul 2020I just updated my Note 9 to Android 10, works pretty good, ... moreHi
Is it exynos or Snapdragon.... Which country???
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- Anonymous
- Nue
- 15 Jul 2020
I just updated my Note 9 to Android 10, works pretty good, was little bit afraid cos of some negative opinions I read here. My battery now last long than before. Added more features.
- H
- Hk
- X}q
- 15 Jul 2020
I am note user since note 3 and now note 9. I am having the same lcd issue for few months hoping that samsung will solve this with the june/july software update but seems the latest update now still not solving the issue. service center only give option to change the lcd. my phone never drop or hit something that cause the lcd broken so i don't wish to pay for that!
Very disappointed. i will never buy note anymore.