Samsung Galaxy S8
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Samsung Galaxy S8

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Can some galaxy S8 users tell me about their experience with the face unlock feature ? Does it work all the time ? How about the angle the phone should be held ? Should it be right in front of your face or does it unlock even if the phone is a bit lower than the face level( i mean the normal position we use our phones) and finally is it easy and convenient to use or does it fail often ?

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    • LaT
    • 12 Dec 2017

    AnonD-644602, 12 Dec 2017no im not talking about that. I am talking about you cannot... moreTbh I'm not entirely sure what the problem is but this should not happen obviously. I think the most sensible thing to do is to take the phone To a service centre asap as this could be a hardware issue and the sooner you address it the better.

    People could advise you to do a hard reset or clear cache and data from the Iris scanner (without hard reset) but the safest thing to do is to go straight to service centre.

    Depending on the Consumer law in your country or the specific terms in which you have bought the phone under may give you additional options if you are within a certain time period (this can vary country to country) I had option to demand a replacement or my money back if I returned within 30 days, no questions asked if I had a fault. So worth checking your rights.

    Sorry might not be the answer that you are looking for but its the most sensible thing to do in my opinion. I looked to see.if it was a widespread problem and could not find evidence for that other than a very limited isolated cases and the cases that I saw, finally had to go.back to the shop or to service centre.

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      • AnonD-710077
      • gM$
      • 12 Dec 2017

      Best phone till date

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        • AnonD-644602
        • uJx
        • 12 Dec 2017

        hab, 12 Dec 2017you cant use iris or face ID after restart phone, first you... moreno im not talking about that. I am talking about you cannot use iris scanner no matter what even in setting if i try to re register it says iris scanner not responding try again later. fingerprint sensor, facial recognition works only iris scanner and some sensors dont work.

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          • hab
          • Trn
          • 12 Dec 2017

          AnonD-644602, 12 Dec 2017I have been using my phone for more than 2 months everythin... moreyou cant use iris or face ID after restart phone, first you have to use pattern or pin then you can use iris of face id

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            • AnonD-644602
            • uJx
            • 12 Dec 2017

            I have been using my phone for more than 2 months everything worked like a champ. last day after restarting my phone my iris scanner and some other sensors stopped working. How should i fix this ? tried restarting, safe mode and all

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              • Black Magic Woman
              • RJ2
              • 12 Dec 2017

              Imperator Neubaticus, 11 Dec 2017You better fix your ability to take care of your things. Ap... moreHilarious

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                • AnonD-550255
                • yZt
                • 12 Dec 2017

                This phone is osm

                  AnonD-710077, 11 Dec 2017He must be crazy Xiaomi fanYep, Xiaomi fans are highly irrational tbh, also most of them would buy something like S8 if they had the money... so they try to convince themself Xiaomi is the best, to feel better about it...

                    Imperator Neubaticus, 11 Dec 2017You better fix your ability to take care of your things. Ap... moreLMAO hahahaha best comment yet xD

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                      • AnonD-257890
                      • N61
                      • 11 Dec 2017

                      as MKBHD reviewed the phone is almost perfect,

                      superior screen
                      OK battery life
                      amazing perfomance
                      average speaker
                      perfect design
                      and the finger scanner location is not an issue...its only slow not that fast.

                      and dont compare the devices precisley as every device has it's own lackness...its an overall package you have to view and consider.

                        gopi, 10 Dec 2017product quality waste gorilla glass 5 waste last week i pu... moreYou better fix your ability to take care of your things. Apparently, it's as broken as your s8's screen.

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                          • AnonD-260677
                          • uv7
                          • 11 Dec 2017

                          hell a lot of bloatwares.

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                            • dbd
                            • fCE
                            • 11 Dec 2017

                            Anonymous, 10 Dec 2017whats the difference ?I couldn't notice any differences

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                              • dbd
                              • fCE
                              • 11 Dec 2017

                              Anonymous, 08 Dec 2017To disable Bixby Button 1) Open up Bixby as you normally... moreThanx :)

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                                • Black Magic Woman
                                • RJ2
                                • 11 Dec 2017

                                Anonymous, 03 Dec 2017Mine too.. Bit frustrated sent it to the service center for... moreHas the problem been fixed?

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                                  • AnonD-710077
                                  • gM$
                                  • 11 Dec 2017

                                  Maz, 07 Dec 2017Daniel is true lies... being paid by others mobile phone co... moreHe must be crazy Xiaomi fan

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                                    • AnonD-710077
                                    • gM$
                                    • 11 Dec 2017

                                    Daniel, 05 Dec 2017I currently have samsung s8 and i hate it, ive never hated ... moreA true liar

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                                      • AnonD-710077
                                      • gM$
                                      • 11 Dec 2017

                                      Bruce, 10 Dec 2017Ive converted from apple to Samsung and I highly recommend ... moreYou have taken right decision

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                                        • Anonymous
                                        • uv7
                                        • 10 Dec 2017

                                        dbd, 10 Dec 2017Got an above 500MB update for Nov security patch in Pune, Indiawhats the difference ?