OnePlus 5 jelly effect is natural, the company says

29 June 2017
OnePlus reassures people that it uses "high-quality components", but the bottom line is that you shouldn't expect a software update to fix the problem.

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  • P
  • Pepa
  • 42J
  • 01 Jul 2017

I browsing this on old BlackBerry Z30 with Amoled screen and woefully underpowered SOC. Scrolling (and also everything in system) is always buttery smooth.
You can grab one unused for 130EUR.
Seems that some things which were not normal for died brands like BlackBerry and Nokia are new normal now.

    • l
    • lol
    • YUf
    • 01 Jul 2017

    Bebe Rexha, 30 Jun 2017The curse effect of skipping a numerical generation. Son... moremakes sense :D

      • D
      • AnonD-23465
      • yZt
      • 01 Jul 2017

      Anonymous, 01 Jul 2017No, the yello effect is true for amoled screens. Not only i... moreWhat high resolution? OP5 is only fhd AMOLED. Even S8 doesn't have it with qHD.

        • D
        • AnonD-23465
        • yZt
        • 01 Jul 2017

        Anonymous, 01 Jul 2017I don't understand what the fuzz is about. It's powerful an... moreYeah. So powerful that it can't even scroll properly. Stop defending this stupidity, will you?

          • Z
          • ZloiYuri
          • Tmf
          • 01 Jul 2017

          Anonymous, 01 Jul 2017I don't understand what the fuzz is about. It's powerful an... morePeople expect promised quality. And support. Whatever it costs. At least there are are devices with higher specs but less mony and better support. ZTE NUBIA Z17, HONOR 9, XIAOMI MI 6, for example. And they are not cheating.

            • O
            • Owidat
            • ibc
            • 01 Jul 2017

            Here is a video for the "OnePlus 5 Jelly Effect" issue
            https://www.youtube.com/watch?v=P_zY2ZBaRP0

              • S
              • Simon
              • 0xL
              • 01 Jul 2017

              Looking back at the videos presenting it, it looks simply like insanely huge input lag.

                • ?
                • Anonymous
                • mTn
                • 01 Jul 2017

                AnonD-377420, 01 Jul 2017Another week, another OP5 problem.I don't understand what the fuzz is about. It's powerful and cheap, what did people expect? Galaxy S8 quality at 1+ prices? Oh please.

                  • ?
                  • Anonymous
                  • mTn
                  • 01 Jul 2017

                  AnonD-663238, 01 Jul 2017So, the jelly effect is true of OnePlus devices. What a gre... moreNo, the yello effect is true for amoled screens. Not only in oneplus devices. I've witnessed this too in e.g. a galaxy tab s2. I'm sure other (older) phones have this issue as well. I suspect a combination of low refres rates and high resolution is the problem. They could have used more expensive screens with higher refresh rates but would have made the phone even more expensive.

                    • ?
                    • Anonymous
                    • mTn
                    • 01 Jul 2017

                    AnonD-674516, 01 Jul 2017Agreed Gaurav. The jelly effect might not be a dealbreaker ... moreThey obviously used less "high components" for the screen. This yello effect is indeed typical for amoled screens due to lower refresh rates. This is probably less of a problem for e.g. Galaxy S8 because Samsung really uses high refresh (thus more expensive) screens in their phones. Oneplus usesoff the shelf components and used a cheaper panel in the +5 than the +3. It's as simple as that. IRL this isn't such a big issue as other amoled equiped devices has this yello effect too (while fast scrolling).

                      • ?
                      • Anonymous
                      • mTn
                      • 01 Jul 2017

                      AnonD-674516, 30 Jun 2017Yeah, well the point is, be it Hardware or Software, OP nee... moreIt IS normal for certain (lower quality?) Amoled screens. My galaxy Tab S2 has the same "problem". Yet nobody complained about that on the Tab S2.

                      Amoled has typically lower refresh rates than LCD, this causes the yello effect onscreen. It's very well possible that higher quality Amoled panels have higher refresh rates and have less of this effect. So this is indeed normal for the type of screen 1+ uses in the OP5. Using higher quality panels makes thus phone even more expensive so they obviously saved on the screens. I'm sure that if you'd compare the screens of the OP3 and OP5 that you notice it's from a different brand/manufacturer.

                        Jelly effect in ONE+5 is just like stuttering in humans, ONE+5 born with this disability, O wow it called jelly EFFECT

                          • ?
                          • Anonymous
                          • 61p
                          • 01 Jul 2017

                          while Apple pushes the mobile screen to 120hz, and this thing is natural they say.
                          lol.
                          trash copycat company.

                            • D
                            • AnonD-674516
                            • KSw
                            • 01 Jul 2017

                            AnonD-681087, 30 Jun 2017Not a fan, per se. I do believe they need to improve in a f... moreAgreed Gaurav. The jelly effect might not be a dealbreaker in real life but it was the attitude and response by the OP team that threw people off.

                            I mean, you just cant come up with such a shit reply. "It is normal as we use high end components in our AMOLED panel".

                            All for OP justifying price hike to better customer support. And now this reply.

                              • D
                              • AnonD-661148
                              • XMF
                              • 01 Jul 2017

                              RIP 1+5. May u rest in peace...

                                • D
                                • AnonD-663238
                                • YH$
                                • 01 Jul 2017

                                So, the jelly effect is true of OnePlus devices. What a great way to chase away new customers (and some existing). I don't mind a little jelly, but I do interpret the speak as laziness on the part of the company. What else will they come up with?

                                  • D
                                  • AnonD-377420
                                  • 05t
                                  • 01 Jul 2017

                                  Another week, another OP5 problem.

                                    • Z
                                    • Zoser
                                    • mQ4
                                    • 30 Jun 2017

                                    For the customers that own OP 5 is confirmed that the display has a 180º orientation, in other words they mounted the displays upside-down of the normal use. Probably is the first time we see something like that in a phone and certainly an engineering decision.

                                    With a 180º orientation, plus the screen refreshing from bottom to top when you do a vertical scroll, the jelly effect is almost assured. I'm not sure but it could be possible that due to the tolerance in the manufacture of displays some do not reach enough refreshing frequency, increasing the jelly effect a lot. Even you can see it in a side scroll in the shape of wave. It is understandable also that some people can perceive it more than others.

                                    You can find the source here:

                                    https://www.xda-developers.com/confirmed-oneplus-5-display-upside-down-likely-reason-jelly-scrolling/

                                      Was considering getting this next month for my upgrade. Not now. Thats terrible customer service, the effect is definitely not normal.

                                        That's why I recommended using custom ROM on mobile like resurrection remix,super cool customisations and if you want to feel more speed increase animation scale to Feel more performance to 0.6(this will use more work done by GPU)I am using it on op3T