OnePlus 5 jelly effect is natural, the company says

29 June 2017
OnePlus reassures people that it uses "high-quality components", but the bottom line is that you shouldn't expect a software update to fix the problem.

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  • D
  • AnonD-681087
  • rx2
  • 30 Jun 2017

AnonD-674516, 30 Jun 2017Will the real OP fan please stand up??...Ohh i see you..Nev... moreNot a fan, per se. I do believe they need to improve in a few departments like customer service, but I think they're doing fine for a relatively young company. I personally haven't been able to recreate this jelly effect issue, or it is just unnoticeable. The way it's been demonstrated in the youtube video in question, no one uses their phone that way. I don't understand why we've made such a fuss about this. This is definitely not reason enough to return the phone.

    • D
    • AnonD-1385
    • ri0
    • 30 Jun 2017

    Zoom, 30 Jun 2017They should change their motto from never settle to settle ... moreTo ZOOM:

    Ha ha ha. Nice one.

      • ?
      • Anonymous
      • mX$
      • 30 Jun 2017

      Anders, 30 Jun 2017Wow, best comment ever. Couldn't have said it better myselfI have a OnePlus 5 with no screen issue and use it as my main phone. It's exceptional. My connection and experience to the phone is my benchmark and it passes with flying colors.

        • Z
        • Zoser
        • mQ4
        • 30 Jun 2017

        It's seems that the jelly effect affects side scroll animations too, from the middle to the bottom compared to the middle-up:

        https://www.youtube.com/watch?v=DkV5Jz8UWs0

        It's the first video where I've seen it. It is likely to affect the area around which you press.

          • .
          • .alpha
          • ytx
          • 30 Jun 2017

          Hey, customer service and QC are two corners OnePlus cut to make your phone cheaper. In addition to not having a design team, waterproofing, 2x zoom lens, RGB display, stereo speakers, wireless charging, microSD slot and smaller than 3T.

          Remember OnePlus said 5 is gonna be smaller than 3T? It is bigger isn't it.

            • D
            • AnonD-490137
            • X%D
            • 30 Jun 2017

            so, OPO = Bethesda now?
            Its not a bug....... Its a feature!

              HAHAHA... Newsflash OnePlus..! This isn't China, people all over the world buy your devices, so you better up your game because real people in non-we-steal-everyone's-intellectual-property countries don't settle for this kind of customer service

                • D
                • AnonD-431810
                • 3ps
                • 30 Jun 2017

                Bullshit response by 1+ ... Never seen this effect on the 3T.

                  • A
                  • Anders
                  • q{B
                  • 30 Jun 2017

                  AnonD-663964, 30 Jun 2017Why do op5 users care. The only use of this phone is for be... moreWow, best comment ever. Couldn't have said it better myself

                    • Z
                    • Zoom
                    • KSw
                    • 30 Jun 2017

                    They should change their motto from never settle to settle for anything

                      • ?
                      • Anonymous
                      • 9Jj
                      • 30 Jun 2017

                      It shows that what standard does oneplus follows. It's a hardware problem which they can't correct so mentioning that it's natural. Using substandard quality screen has resulted into this. I applaud Samsung in this case, they atleast had the courage to accept their mistake and correct it.

                      Shame oneplus.

                        • D
                        • AnonD-663964
                        • tTe
                        • 30 Jun 2017

                        Why do op5 users care. The only use of this phone is for benchmarking. Happy benching folks. All they do is bench and look and the score and fell happy

                          Anonymous, 30 Jun 2017Seems OP will be the third largest haters base after apple ... moreBecause the price doesn't justify the flagship killer term that they used! No significant improvement apart from dual camera.

                            • D
                            • AnonD-234961
                            • p$u
                            • 30 Jun 2017

                            "Natural" as in "eat natural, it's good for your health" or "naturally lowest quality Chinese crap" ?

                              Anonymous, 30 Jun 2017Seems OP will be the third largest haters base after apple ... moreBecause the price doesn't justify the flagship killer term that they used! No significant improvement apart from dual camera.

                                • ?
                                • Anonymous
                                • nmN
                                • 30 Jun 2017

                                Very strange if this is normal, my OP3 and OP3T was not then normal, as I didn't see this effect on them? I smell excuses.

                                  • H
                                  • Hiiii
                                  • yAK
                                  • 30 Jun 2017

                                  Anonymous, 30 Jun 2017I've had two Galaxy S4's and they both had this "jelly effe... moreWhat year is this? Is it still 2013? Now processors are getting more powerful, s4 only has a snapdragon 600 and now, most phones are more advanced , like the OnePlus 5 having 835, one of the most powerful chipset in the market. An 835 having this jelly effect, are you serious? Then what about other phones using 835, like mi6 s8 etc... they don't have this jelly effect.
                                  If OnePlus doesn't fix this problem, I bet lots of people will be disappointed. Maybe OnePlus just want to use cheap parts to cut cost. Hahah

                                    • ?
                                    • Anonymous
                                    • JT5
                                    • 30 Jun 2017

                                    Bebe Rexha, 30 Jun 2017The curse effect of skipping a numerical generation. Son... moreZ3+ is called Z4 in Japan.
                                    There is also z4 tablet. One of best android tablets so far

                                      • p
                                      • paralepiped
                                      • Mfx
                                      • 30 Jun 2017

                                      No replacement, no more One Plus

                                        • ?
                                        • Anonymous
                                        • rZu
                                        • 30 Jun 2017

                                        AnonD-640268, 30 Jun 2017Guys i found the jelly effect video check out https://m.y... moreBefore im not understand what the problem is. Thanks