Sony effectively asking Xperia XZ2/XZ1 users facing display issues to just deal with problem

21 June 2018
Users have been complaining about horizontal lines and white dots that show up when touching or rubbing the screen by finger.

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> 3 digits of bully comments.

    • d
    • daimon
    • BtF
    • 22 Jun 2018

    Anonymous, 22 Jun 2018Samsungs have manual colour adjustment for a long time. You... moreyes. it produces accurate color with Basic color option. users can change it from the setting menu. Sadly the default option is Oversaturated

      • ?
      • Anonymous
      • vV5
      • 22 Jun 2018

      okcnaline, 21 Jun 2018AMOLEDs aren't better than LCDs. Hence burn-in on S7s. W... moreSamsungs have manual colour adjustment for a long time. You need to get out of your Sony-centric world for a while.

        • d
        • daimon
        • BtF
        • 22 Jun 2018

        Predictive memorys, 21 Jun 2018You are right. If someone want to giving bad comments, they... morecheaper chinese phones have never had this kind of problem when i turned on all connectifity.
        it means sony dont test their products before selling it to the customers. To cut R&D cost?

          • d
          • daimon
          • BtF
          • 22 Jun 2018

          Anonymous, 21 Jun 2018I've had one Xperia and it had enough issues to be a Chines... morewell.. the problem is: "sonymobile is dying".
          how can they maintain their updates if less people buy their products?

            • D
            • AnonD-580901
            • gCu
            • 22 Jun 2018

            I have Z from 2012 and still play Pokemon go on it with minimal lag 😂
            I also have Xz1compact and I didn't encounter such problem .

              Although oleds looks different than LCDs, but It doesn't mean it's not accurate. Maybe it's yellowish or bluish when you compare them side by side, but it's not oled only. even if you compare two lcds the color will be different. I use google pixel, which has oled, and my secondary device is now a Realme with very good lcd. The colors on pixel is way different, when I move from realme to pixel, and at first it seems irritating. But five minutes into it, and I realize every time, why oled is the future. It is in reality much closer to the original, that is to say Gsmarena reviews are great. Yes oleds are have more accurate colors. Now blacks are black, contrast is infinite. Oled is clearly the better one. Now sony is a great great brand. Their Camera, TVs, audio. top of the line. Look at any Youtube video, comparing Sony vs Samsung TV. Look how Sony fans are bashing Samsung, because Sony has Oled and deep black and colors. So, instead of being bias, you can accept the fact.

                • ?
                • Anonymous
                • pWQ
                • 22 Jun 2018

                [deleted post]I'm not sure if even 200 people bought one of these phones - I haven't spotted _any_ new Sonys in quite some time now. Guess they got sick and tired of this 'deal with it' mentality.

                  Nothing new. Sony phones have been plagued with display issues in the past, and Sony still hasn't addressed that. My old Z3 compact (which I gave to my cousin) suffered display issues (lower part of the screen where the navigation buttons are) where it is non-responsive and only screen replacement can fix it, other people I read have suffered the same issue. Same with other Sony phones.

                  Inasmuch as like Sony phones in terms of Android UI (close to stock), I'll be staying away from them until Sony finally addresses those issues.

                    Dr. Chillo, 22 Jun 2018WTF are you talking about it kid ? must you talk about a su... moreWell obviously you lack eye for the color and that's ok. You are just a regular Joe using small OLED display. OLED cannot produce white, it's always tinted either yellow or blue and it switches in frequency depending on the tilt of your hand. Samsung has it, Apple has it. Above everything all of the small OLED screens flicker compared to LCD and that's really annoying. It's kind of like starring at 60Mhz CRT all over again. I don't expect you to notice it as your eye receptors are probably not trained or they are lazy to be aware of it but it does affect your brain just like 60Mhz CRT did.

                      • ?
                      • Anonymous
                      • Htx
                      • 22 Jun 2018

                      Winston, 21 Jun 2018You must be kidding. Huawei and build quality and no issues... moreWho is your "friend"? My 2 and half year p9 plus still doing awesome. Great hardware and build quality. Best Android experience I ever have. Using Hi suite on pc, you can backup all your phone data including apps and it's data. Switching Huawei phone to another Huawei phone without hassle. It's an iPhone experience in android phone without the cripple iOS. No OEM I have ever do this even till now. Not Samsung, not "never settle" , not Sony , no one ever but Huawei. Maybe hardcore fanboy attitude have blind you boy.

                        TooCold, 21 Jun 2018And OLEDS can't reproduce white unless brightness is cranke... moreWTF are you talking about it kid ? must you talk about a subject when you have no damn idea? may you tell us which samsung AMOLED phone goes blue from flat angles? just becuase LG and SONY haven't enough Techonology and don't want to use good maerial in theri displays it doesn't mean AMOLED goes blue or must bump brightness to show white?
                        wtf idiot who said AMOLED needs more energy than LCD to show white colors? please just shut up when you have no idea or at least take 2 minutes time, you sounds more stupid thatn what you are when you comment something likethat bullsh!t.

                          Wow most of the people here judging Sony here Wow even GSMArena brought this and couldn't bring the bigger news Wow This is a new term of the LOWNESS
                          Please guys watch Matthew Moniz the tech Youtuber and see which phones failed the water resistance test
                          the first one is this https://www.youtube.com/watch?v=9mHjTHPgXY4
                          the second one is this https://www.youtube.com/watch?v=gbIv_0_S_ug
                          GSMArena bringing one Sony problem to its site but doesn't want to bring this. Because GSMA is marketing for others

                            XZ1 user, 21 Jun 2018Ikr! AMOLED are far superior to LCDs just look at gsmarena'... moreAnd OLEDS can't reproduce white unless brightness is cranked up all the way up. Colors shift from blue to yellow depending on the angle, there is some RGB edge bleed and so on.

                              • ?
                              • Anonymous
                              • JKU
                              • 21 Jun 2018

                              AnonD-356176, 21 Jun 2018Don't buy phones with display from JDI, low quality rubbish.sony has bad display in tv , because sony buy lg ips and oled panel from lg

                                #XZ1XZ2livesmatter
                                Sony is going really low. Ugliest design in newest flagships and showing the finger to customers with this statement. Keep your junk, Sony.

                                  XZ1 user, 21 Jun 2018Hahaha, I bet you have never used a Samsung flagship, use o... moreAs I said, what you are doing is being a fanboy.
                                  Get a Samsung then and give us a break. Samsung is better? Well great for you! More power to you.
                                  Why are you trolling here?

                                    • X
                                    • XZ1 user
                                    • BL6
                                    • 21 Jun 2018

                                    okcnaline, 21 Jun 2018AMOLEDs aren't better than LCDs. Hence burn-in on S7s. W... moreHahaha, I bet you have never used a Samsung flagship, use one and you will realize that Sony is stuck in 2013, and there is an option to manually adjust individual colors on the Samsung flagship phones, not only that there are options which make the display easier to look at if you are color blind or have any color impairment with your eyes. Protan (red-green) Deutan (Green-red) Tritan (blue-yellow) you can even personalize this.
                                    Meanwhile us Sony guys.. we don't even get a blue light filter nor double tap to wake/sleep lol, forget anything else, ya need to manually add that to your phone using ADB commands from your PC.

                                    Oh FYI, the only phones I have seen screen burn-in is on the display phones at Samsung showrooms and that too older model like the Galaxies S7's and the burn-in is barely noticeable, mind you on these phones the screens are turned on 12 hours a day at maximum brightness. So unless you plan to spend 12 hours a day on your phone with maxed out brightness, I won't bother with any burn in nonsense.

                                      XZ1 user, 21 Jun 2018Ikr! AMOLED are far superior to LCDs just look at gsmarena'... moreAMOLEDs aren't better than LCDs. Hence burn-in on S7s.

                                      When Samsung decides to bring the manual color adjustment setting to their phones, then we can talk.

                                        Anonymous, 21 Jun 2018very bad attitude to customers. instead of saying "deal wi... moreIf they're trying to hide it they won't come out with a statement.

                                        Literally all it takes to fix this issue is to put a nice piece of antistatic plastic between the screen and the rest of the components. Gets rid of waterproofing and the issue.

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