Italy fines Samsung and Apple due to firmware updates that slow performance

24 October 2018
Apple got into additional trouble because it didn't give clear information on when phone batteries should be replaced and how.

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  • AnonD-558092
  • 45}
  • 26 Oct 2018

Nicknam, 25 Oct 2018Google should sue Samsung for giving bad reputation for the... moreGet something a tad better than a J1 Mini Prime and you'll see that TW/Samsung Experience is NOT a lag-full environment as it was on Android 4.1. People are always stuck in a distant past when it comes to hating

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    • AnonD-558092
    • 45}
    • 26 Oct 2018

    Anonymous, 25 Oct 2018The details are in the source link below the article: http... moreUnfortunately, Microsoft does a base software. It's up to driver developers to make them compatible with the OS. The reverse would be an absolute mess. MS cannot be held liable for this. This is from the legal aspect. From the moral aspect yeah they should be fined

      • ?
      • Anonymous
      • ijp
      • 26 Oct 2018

      They should be sued

        • ?
        • Anonymous
        • jb3
        • 26 Oct 2018

        Kiyasuriin, 25 Oct 2018It's not TouchWiz. It's SAMSUNG experience. Don't use andro... moreThey can rename it whatever they want, it's still touchwiz. It's okay because they are not as bad as before.

          Hello Life, 25 Oct 2018When did Apple confirm to planned obsolescence? They only s... moreSo you must be diehard Apple fan.
          "They only slowed performance in 6s and later if the battery is in less than optimal condition, as the phones used to shut down randomly in rough use cases", they probably used cheap batteries that degraded so much just after a year or two. It was their fault to begin with. Tempering with the behaviour of a smartphone without consent of their owner is outright atrocious.
          "They even offered free battery replacements for one month and battery replacements at 1/3rd the price for entire one year", because they knew they had messed up pretty bad considering it's the same brand that is popular for its anti-consumer antics. They rarely recognize the issues on their devices.

            Anonymous, 25 Oct 2018The details are in the source link below the article: http... moreThanks for pointing it out. I really appreciate it.
            So they released an unoptimized software update for Note 4, i guess they totally deserve the criticism/fine. I think it was more like their incompetence in software department than planned obsolescence, but you can't be so sure.
            Their software department has come a long way in the last 2 years but they still need to improve on that.

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              • Aye
              • U@i
              • 25 Oct 2018

              Anonymous, 25 Oct 2018Electrical Engineers mostly use motorola and sony onlyAgree with that.. Im from india and have used other brand which is more affordable but find sony and Motorola the bedt..

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                • Anonymous
                • KZK
                • 25 Oct 2018

                Jim, 25 Oct 2018Other governments should follow suitMay Finland is the next

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                  • Jim
                  • tDP
                  • 25 Oct 2018

                  Other governments should follow suit

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                    • Hoffmann
                    • 8s{
                    • 25 Oct 2018

                    Everytime when I install a security patch on my S7 Edge, I notice that the phone gets slightly slower, and the battery gets drained faster

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                      • Anonymous
                      • LaT
                      • 25 Oct 2018

                      Nicknam, 25 Oct 2018Google should sue Samsung for giving bad reputation for the... moreShame google can’t even optimise its own software on the pixel xl3

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                        • AnonD-632062
                        • nC6
                        • 25 Oct 2018

                        Looks like Italia wants a piece of the cake and some money too.
                        They must be like, "Hey, why should only EU and Margarethe Vestager have all the fun?"

                          Nicknam, 25 Oct 2018Google should sue Samsung for giving bad reputation for the... moreIt's not TouchWiz. It's SAMSUNG experience. Don't use android 4.4 phones please~!

                            Awesome. This should teach companies NOT TO do that!

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                              • Anonymous
                              • XNk
                              • 25 Oct 2018

                              PeterThePanda, 25 Oct 20185 million only?! They should be fined at least 5 BILLION fo... more"Apple", not "they". Samsung is found guilty for an update issued to Note 4 in 2016 and even that is debatable.

                                • ?
                                • Anonymous
                                • XNk
                                • 25 Oct 2018

                                Sonu4678, 25 Oct 2018We all know about Apple's infamous planned obsolescence pro... moreThe details are in the source link below the article:
                                https://www.reuters.com/article/us-apple-samsung-italy-antitrust/italian-watchdog-fines-apple-samsung-over-software-updates-idUSKCN1MY1CN
                                "t found in a months-long review of customer service records and internal emails from Samsung that an Android operating system update released in 2016 was not optimized for the Galaxy Note 4. The update produced serious malfunctions, including unwanted automatic restarts, because it put too much stress on ageing Note 4 devices, the regulator concluded."

                                Basically, there is only one instance of an update that led to poor performance. But that happens in iOS, MacOS and Windows updates all the time. Can they please also fine Windows for slowing my Windows 7 machine?

                                  Google should sue Samsung for giving bad reputation for their Android OS. Android can run pretty smoothly, it could even run perfectly on old hardware.
                                  Most people don't know about planned obsolescence. They are blaming Android's optimisation and saying that iOS is better and faster. But in reality, Android is very good OS, but Touchwiz (Samsung's modified Android) is very bad.

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                                    • Max
                                    • x7v
                                    • 25 Oct 2018

                                    Shui8, 25 Oct 2018They found guilty. What a dirty strategy. Other countri... moreYeah man brilliant

                                      Domestoboto, 25 Oct 2018All the more incentive for Samsung to just bypass Italy wit... moreWell, isn't updates are already made for that series of phone specifically at the first place?

                                      So… of course people will complaint about it since the update are coming from these companies that they've got a team of people to run it, mod it and then push the update to people's phone.

                                      I mean, even iOS updates are a bit different for each model ( from 5, 6, 7, 8, to x, xs are receiving the update a bit different over times. Same thing with Android). Which is why people would think that the last update for you are there to slow down your phone( and people are even try find out if that's true or not, which is now that they found these 2 company guilty).

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                                        • Anonymous
                                        • tNw
                                        • 25 Oct 2018

                                        Anonymous, 25 Oct 2018In addition, there should be worldwide regulation against p... moreHipsters would then cry because they will feel that their rights to enjoy things will be is being oppressed.

                                        Also see how proposals against sealed batteries just died down.

                                        Though it would be nice to see someone not willing to bend over for under the table money to make a change.

                                        Coz even business laptops are adopting the thin and light bulls... that Apple keeps pushing.