Fairphone 5 goes official with 5 years warranty, up to 10 years of software support

30 August 2023
The company is promising 8 years of support but thinks that 10 years is possible too. It will deliver at least 5 OS updates to the phone.

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  • Anonymous
  • sXb
  • 30 Aug 2023

Cheesy, 30 Aug 2023Strange, Swiss media says the official price is 629 Euros. ... moreThe non-enthusiast average phone user is never going anywhere near custom ROMs !

    • Z
    • Ziaf
    • 6P1
    • 30 Aug 2023

    Fair phone is making a great effort but there are established players in the smartphone market. At this price point point it is hard to attract customers.

      • ?
      • Anonymous
      • sXb
      • 30 Aug 2023

      cyber, 30 Aug 2023dated chipset already slow for the asking price,that 5 year... moreThe price isn't for BoM, but the service of providing software support/updates and user replaceable parts for a guaranteed number of years - that doesn't come for free. Plus not treating their workers like shit. You might not care about that, but some people do.

      As for the warranty, that's backed by the company's reputation and laws covering description of goods for sale. This is different from the EU statutory right to 2 years. They work in parallel, but are accessed by different means. If a company defaults on their officially offered warranty after the 2 year period, you can take them to court with a civil claim.

        • ?
        • Anonymous
        • sXb
        • 30 Aug 2023

        404, 30 Aug 2023I'm kinda curious how this 782G chipset will perform i... moreYou missed the point. They're not using 778, but industrial spec version (although it may actually be physically the same). Qualcomm are providing the required support for the required time. This includes security patches. There is no industry spec version of 782 or 7 gen 2 available from Qualcomm. Qualcomm's choice.

          $700 for a 778G is a stretch.. I doubt anyone who buys this is even able to repair it or will use it for the 10 years it's gonna be supported. I can get a $200 Galaxy A52s which is even better than this overpriced ugly ass phone

            I really hope the USB port has On-The-Go support. This would make this phone be more versatile and possibly extend its lifetime even further.

              MRSTEK, 30 Aug 2023To support SD778 level processor for 10 years is useless. J... moreRedmi 2 with custom rom and Redmi note 5 pro with custom rom
              I know it's not for everyone (the custom rom method) but at least it reduce the e-waste

                • 404
                • txE
                • 30 Aug 2023

                Also thing that makes me curious is, how do they provide 5 years more of security patch, if it only receives 5 OS upgrades? One Android version usually only receives 3 years of security patch until it's EOL. Except if they do some "Android version skipping" like they did on Fairphone 3, I don't think it's really possible to provide another 5 years security patch in normal circumstances.

                  Anonymous, 30 Aug 2023No 3.5mm no buy. Just another OEM China phone.No one need to read your damn opinion and no one is forcing you to buy one.

                    kevriveroc, 30 Aug 2023As long as it remains decently usable, you could probably p... moreElderly with iphone? It way too much here
                    Just let them with cheap android, who's know they will go to heaven tomorrow

                      • 404
                      • txE
                      • 30 Aug 2023

                      Anonymous, 30 Aug 2023Nope, even better I'll get Poco F5, use for 5 years, t... moreFun fact: If you use Poco F5 for 5 years, you'll stuck with Android 15 in 2028.

                        Alex 94, 30 Aug 2023At least u can replace it. Better than get new device. That... moreOk. I need to go to apple store to do battery replacement (which actually only swap your phone with the new one, with your data inside of it), meanwhile it cost a lot of money in here and apple doesn't allow third party repair with ridiculous reason

                          • 404
                          • txE
                          • 30 Aug 2023

                          Anonymous, 30 Aug 2023With €700 you can get two Poco F5 and use for 10 years with... morebetter chipset ≠ better experience
                          Well except if you understand custom ROM but not everyone understands it duh.

                            • 404
                            • txE
                            • 30 Aug 2023

                            Anonymous, 30 Aug 2023Look at their current phones. I doubt any of them runs andr... more"slow phone" is the problem from the vendor, either it's because they put a bloaty or less-optimized software on that device, or they simply just put an underpowered hardware on that device.

                              • 404
                              • txE
                              • 30 Aug 2023

                              I'm kinda curious how this 782G chipset will perform in 2031. 870 or 7+ Gen 2 might be a better option if they really want to save their budget in this segment but whatever

                                Anonymous, 30 Aug 2023Concerning your „sources“ 1) of course Samsung, the bigg... moreI do got facts and the fact is. I've had burn in with LCD and never with Amoled/oled that's the fact. Oled is better THE END.

                                  rizki1, 30 Aug 2023The battery won't last more than 3 years on this phone... moreLCD has burn in it too I had a phone from LG that had LCD and it will burn things in. So no amoled/oled is better. I haven't had burn in on any amoled/oled phone

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                                    • TechEnthusiast
                                    • vG1
                                    • 30 Aug 2023

                                    LoneOwl, 30 Aug 2023So let me get this right. This is a 6.5'' devi... moreLet me get this straight. You didn't even read the article properly. It's not a sd778g processor. It's a custom Qualcomm SoC with a performance comparable to the former. It's not a powerhouse in any way but it's meant to be a reliable home use phone.

                                      • R
                                      • Rhabisomkr
                                      • fXs
                                      • 30 Aug 2023

                                      They should sell it in Africa this kind of phone is amazing, because it last almost 10 yrs what the best phone.

                                        • j
                                        • jpn4
                                        • yJt
                                        • 30 Aug 2023

                                        Anders, 30 Aug 2023I love all the bourgeois champagne socialist virtue signall... moreNot next time my friend, not next time. They won me over, I like the idea and my next phone probably will be the Fairphone.