Samsung Galaxy Note9
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- Skull
- CIx
- 28 Sep 2020
Akib H, 26 Sep 2020Stop updating your phones! Why
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- Zero
- 7XY
- 28 Sep 2020
Akib H, 26 Sep 2020Stop updating your phones! totally agree :)
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- Zero
- 7XY
- 28 Sep 2020
ml, 22 Sep 2020the point is samsung kept quiet and pretended not to know a... moreNobody is defending Samsung. It's just a matter of common sense when you update/upgrade your phone's OS. That is if you're familiar with the saying "not be held responsible/liable so proceed at your own risk". Here is what I did to my sister's phone:
1. Downloaded CORRECT and latest Firmware thru Sammobile and the software called Odin.
2. BACKED UP all of the personal files to her laptop.
3. Install drivers of her phone to her laptop
4. Reflashed the OS and FACTORY RESET.
5. Phone works perfectly without the green screen and it's been the 6th day now since I reflashed the ROM.
The point is, do your part first before complaining since the phone'a automatic software update can be switched to manual. For me as long as the phone is running smoothly without any issues, OS update is not necessary. Unless you wanted to avail new features that were sometimes useless. And a simple FACTORY RESET sometimes solves the minor/major issues
- m
- ml
- vaN
- 27 Sep 2020
Ewiase, 25 Sep 2020My advice to everyone is to stop taking updates from Samsun... moreI hear ya bro ! unfortunately some people are still defending samsung in this forum - must be some seriously potent kool-aid they drank !:-)
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- Anonymous
- w9K
- 27 Sep 2020
sd gogo, 26 Sep 2020bro . i empathize with you . I had similar issue after Augu... moreThis must be in India. Some countries do not have the luxury to write to ceo. They do not have even have a site!
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- sd gogo
- 3xG
- 26 Sep 2020
Faru, 24 Sep 2020My Samsung Galaxy Note 9 Display is turning Green & not... morebro . i empathize with you . I had similar issue after August Update . I went to service center in Dubai - UAE and they asked me to pay 760 AED for screen replacement . I did not want to pay a single rs from my pocket for some update error that google had released for OLED screen and samsung failed to rectify .
SO best you can do now is - Go to CONTACT US > EMAIL US > CEO Desk . email your issue but politely . tell them its genuine problem due to samsung faulty update .
you will get a call back in 2 days . Give the phone to service center > VOILA > free sceeen replacement as they want to make sure the customer is satisfied .
I got mince in 3 days a free replacement screen , with new battery and side body assemble .
Its a know issue with samsung amoled phones and they offer either free replacement or discounted repair depending on the physical condition . hope this works for you and your get your beloved NOTE 9 back . 7I rectly made a preorder for the S20 FE 5G in uae for 2700 AED (54K INR ) with free BUDS Live .
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- Ewiase
- CGH
- 25 Sep 2020
Lunix87, 19 Sep 2020Guys help me out..Ever since the one ui 2.1 update the volu... moreMy advice to everyone is to stop taking updates from Samsung and live with what you have now or else Samsung ruin your phone and tell you to pay for repairs. They don't care since they're are dropping support for it.
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- ml
- vaN
- 24 Sep 2020
Faru, 24 Sep 2020My Samsung Galaxy Note 9 Display is turning Green & not... morepeople are calling them SHAMEsung lately
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- Faru
- rJY
- 24 Sep 2020
My Samsung Galaxy Note 9 Display is turning Green & not at all responding after i got update in March this Year (2020). I visited Samsung Service Centre & they said since it is not in warranty period & will cost me 17k to get display replacement.There is not a single scratch on my mobile or Display still i have to spend another 17k just because their update went wrong.Samsung should find solution of this problem which occured globally because of their update if they want their customer to be Samsung user in future as well. I was foolish enough to by Samsung premium mobile instead of Iphone.
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- YOSHIKO
- t7s
- 23 Sep 2020
Lunix87, 19 Sep 2020Guys help me out..Ever since the one ui 2.1 update the volu... moreDid you try downgrading the software? If so. You're phone is simply damaged. If not. It's one ui that's causing the problem.
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- michael
- v3B
- 22 Sep 2020
lunix87, 22 Sep 2020yes I tried..but it won`t fix the issue..Maybe a hard facto... moreno, i been doing factory reset after transfer all data to iphone 6.., old phone iphone6 still better then note 9.
no mater how to reset , problem still the same and samsung support center just said, "previously you been drop the handphone that casue the issue". they never admit that this screen problem only occur after the firmware. the only thing u can do is boycott samsung forever
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- lunix87
- nDT
- 22 Sep 2020
SpeedBro, 22 Sep 2020Have u tried wipe cache partition? Somehow it may helps..yes I tried..but it won`t fix the issue..Maybe a hard factory reset will?
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- twister99
- nDT
- 22 Sep 2020
My last update messed up the volume for my Note 9...I`m so sad since mostly I listen to music but now the volume is trash...Don`t know what to do...I`m thinking about a hard factory reset maybe this will fix it if I won`t update to the latest security patch ore Android 10...What do you guys think I should do?
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- ml
- vaN
- 22 Sep 2020
Zero, 20 Sep 2020I don't think giving/sharing links of random blogs mak... morethe point is samsung kept quiet and pretended not to know about it instead of being proactive in trying to help the affected owners. i really dont see the point of defending shameful corporate behavior like that.
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- SpeedBro
- XTr
- 22 Sep 2020
Lunix87, 19 Sep 2020Guys help me out..Ever since the one ui 2.1 update the volu... moreHave u tried wipe cache partition?
Somehow it may helps..
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- Msd
- q{V
- 21 Sep 2020
Dany, 21 Sep 2020I have updated to one ui 2.1 but I don't have this issue.Which country are you in, I didn't received 2.1ui update yet
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- Dany
- na1
- 21 Sep 2020
Lunix87, 19 Sep 2020Guys help me out..Ever since the one ui 2.1 update the volu... moreI have updated to one ui 2.1 but I don't have this issue.
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- Zero
- I@a
- 20 Sep 2020
ml, 19 Sep 2020https://us.community.samsung.com/t5/Note-9/screen-auto-chan... moreI don't think giving/sharing links of random blogs make any sense. I understand the whole screen issue thing better than you do so no need to remind me by replying 3 to 4 times with links only. It's not just Samsung that is facing this issue if you're reading those blogs. I bet you are aware that before you tick on that "Update" button on your phone, you are fully aware of the possibilities that will happen to your device. That is why the saying "Proceed at your own risk" exist in the first place. Besides, no matter what you sprout in this website, nothing will change as Samsung never bothers to read comments from GSMArena. Maybe they will if you comment on their samsung.com webpage. Just maybe.... Who knows...
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- ml
- vaN
- 20 Sep 2020
Lunix87, 19 Sep 2020Guys help me out..Ever since the one ui 2.1 update the volu... morelooks like they're out to destroy our phones to force us to buy new ones.