Samsung Galaxy S8+
MORE PICTURES

Samsung Galaxy S8+

User opinions and reviews

Sort by:

  • Anonymous

Anonymous, 14 Apr 2020I got april update but the battery drain is unbelievable, a... moreI also have the same problem dont know what to do

  • Anonymous

William, 15 Apr 2020Ok, just to report here the progress, after i cleaned up th... moreThanks :) Glad you got it sorted

  • William

Ok, just to report here the progress, after i cleaned up the phone storage, i did the updates, so far so good, the BUG didn't show up. so i can confirm, that it's very much related to your storage being so full. so to avoid this bug, always keep your internal storage under 45GB. (at least 10GB free).

  • Anonymous

I got april update but the battery drain is unbelievable, also my screen goes blank at 15% charge or lower and I dont have fast charge anymore

  • Anonymous

William, 14 Apr 2020this BUG happened to me many times already, I've tried patt... moreI also use password but i have no issue

  • Anonymous

William, 14 Apr 2020this BUG happened to me many times already, I've tried patt... moreMaybe your phone is faulty or it is not the original one i also using this phone i have no issues

  • William

Anonymous, 14 Apr 2020Dont use pin code use password or pattern for this purpose ... morethis BUG happened to me many times already, I've tried pattern, or password. same result.

  • Anonymous

William, 14 Apr 2020To restart, does not need PIN code. But, after the restart,... moreDont use pin code use password or pattern for this purpose so after restart you have to enter password rather then pin code it is simple as that

  • William

Anonymous, 11 Apr 2020What is the need of pin code why you use pin code turn off ... moreTo restart, does not need PIN code. But, after the restart, it requires PIN code, at that moment, if you have this BUG, you'll be locked out as your PIN code will be denied, and biometric does not work after restart.

  • William

Anonymous, 13 Apr 2020Yes maybe the phone is not orignaldon't worry, i got the original one :) all apps have been successfully cloned to the new phone, all but the apps data, so i'm moving the apps data manually. so far the realme x2 pro phone is satisfying as expected. not as pricey as samsung's, but faster than samsung galaxy note 10.

  • William

Shahbaz khan, 12 Apr 2020I never faced this problem, may be your device is faulty Yes, perhaps that is true, however many people have this kind of problem here(Indonesia), I've asked the my local Samsung Center and they agree. If you google it, you can find the problem is quite common on Samsung S8 series, this is one of it ==> eu.community.samsung.com/t5/Other-Smartphones/S8-plus-screen-lock-pin-not-recognized

I think the risk of having this bug is higher if you have storage almost full most of the time. My overall storage was around 51~53GB, because I don't use microSD card, I need 2 SIM activated. I'm currently clearing the phone, as I already have my new Realme X2 Pro phone. Once I have moved everything out, I'll try to do the security updates, and let see if this problem still occurs.

  • Anonymous

Shahbaz khan, 13 Apr 2020Check your phone may be there is a app in your real me to c... moreYes maybe the phone is not orignal

Anonymous, 11 Apr 2020What is the need of pin code why you use pin code turn off ... moreBiometrics don't work if you restart your phone

William, 12 Apr 2020I'm so happy that my new phone, Realme X2 Pro is here now. ... moreCheck your phone may be there is a app in your real me to copy stuff from other phone...

Anonymous, 05 Apr 2020Do you mean before updating we should reset the phone? or w... moreNo. No need of that u can update directly and enjoy

William, 11 Apr 2020this phone has a very serious bug. whenever you i update my... moreI never faced this problem, may be your device is faulty

  • William

William, 11 Apr 2020this phone has a very serious bug. whenever you i update my... moreI'm so happy that my new phone, Realme X2 Pro is here now. I just wonder, what app to use to do full backup and restore to this new phone?

  • Anonymous

William, 11 Apr 2020this phone has a very serious bug. whenever you i update my... moreWhat is the need of pin code why you use pin code turn off pin code option only use biometric i also have s8+ but i am not having this issue or any other issue

  • William

this phone has a very serious bug. whenever you i update my phone, it locks me out, it refuses my PIN code, as if the PIN code is wrong. But it still accept my biometric to unlock. the biometric unlock however, won't work if i restart the phone, because it requires PIN code and biometric won't work.

there's a little temporary fix on this however. all i gotta do, is to let the phone completely out of battery to 0%, and then recharge it back, turn it on, and voila, the PIN code is accepted again as if nothing happen. after the PIN code is accepted, it is mandatory to change the PIN to anything else, so it will save the new PIN on flash.

If somehow, you don't save the new PIN, and your phone got restarted, you'll end up get the same BUG again, and re-do the temporary fix i mentioned above.

recently, i found another temporary fix on it. just active REMOTE UNLOCK feature on samsung account. so, when this bug happens, go to samsung website, unlock the phone (remove PIN), and then reset(save) a new PIN again.

this BUG is seriously annoying, making me hesitate to do any new update. there's a new april 2020 update, and i'm just keep ignoring it. i have asked the local samsung store, and they told me some users suffer the same bug on this phone.

anyway, i'm getting a new phone, and it's not samsung anymore, samsung disappointed me.

  • Anonymous

My battery draining problem has solved after april update now everyone can update to april security patch without hesitation